Reach Out

Hey Mama! Have a question? Need help with something? We are here for you!

Send us a message below and someone from our team will get back to you soon. Hold tight, we will do our best to respond within 2 business days (we are all working mamas over here)!

OR… Perhaps your question is already answered for you down below? Scroll through our FAQ menu at the bottom of the page for more information.

Join the Doctor Mom Community on Social media!

Stay in touch with us



Hey Mama, here are some of our most frequently asked questions (and answers!):


Now that you are part of our community… here is even more support for you Mama!

Check your email or the membership portal for a link to the group, click to join it and answer the questions and one of our team members will approve your access. 

The Facebook Group can be used in multiple ways:

  1. Meet other Doctor Moms around the world or even in your local community! Introduce yourself and share where you are from to meet nearby Doctor Moms!
  2. Have a question? Write a post day or night to get help from other Doctor Moms and even Pediatric Naturopathic Doctor, Dr. Morgan MacDermott, who pops in twice a week to support you.
  3. Search the hundreds of posts in our saved archives. Your question may have already been answered! Use the search bar as a way to view all past posts and learn from other Doctor Moms along with Pediatric Naturopathic Doctors like Dr. Morgan MacDermott, Dr. Michelle Young, and me too!

Yes! Med School for Moms Group is available to seasoned Doctor Moms or for moms who are not yet sure if they are ready to start their journey to becoming a Doctor Mom. Join our community of Doctor Moms and feel free to invite your friends.


We have chosen Fullscript as our online store. Fullscript will provide not only our favorite recommended medicines, but also an entire catalog of high grade professional quality products you are welcome to browse through. You get a special discount off all orders on any products. Create an account here.

We use it with our patients so we now want to offer access to our store to you too. We get the best outcomes when we stick with professional grade companies that care about quality control measures and customer satisfaction. Fullscript goes above and beyond to ensure good quality control measures. That means your fish oil will never be sitting out in a truck in the direct sunlight turning rancid. Yuck!

Yes! Amazon is amazing for almost all your shopping needs. However, as a warning… we have no influence over quality control especially temperature control. For example, you do NOT want your fish oils sitting out in boxes in direct sunlight. This will change your healthy antioxidant rich oil to a rancid pro oxidative formula. This is harmful and therefore important to avoid.  Medicines like homeopathics are not as affected by climate change so those can safely be purchased via Amazon. But all fish oils, probiotics, herbal medicines should be purchased by trusted companies like Fullscript. We have also had patients purchase products from Amazon that are mislabeled and have been tampered with. We can’t be sure what’s in the product is truly coming from the manufacturer, therefore, it is not worth the risk when it comes to medicines.

Click on the link here to log in and easily refill!

Yes! You can easily set up auto shipments which has been a lifesaver for many moms. Many moms do this during cold and flu season so they never run out of immune support during the sickest times of the year. You can adjust your subscription or cancel at any time.

Fullscript has become a leading online store for health providers since it’s such a trusted company. If you already have an account you can use what you have to search medicines. But, if you want your automatic 15% discount we recommend you create a new account. The nice thing is you can use the same login info and toggle back and forth between your two accounts to keep things organized. Have any questions about this process? Contact Fullscript directly at 1-866-807-3828. They are available to help you.

Contact Fullscript directly at 1-866-807-3828. They are available to help you.

First, check the Doctor Mom Membership.  Inside the membership Dr. Elana shares her favorite remedies along with recommended amounts based on a child’s weight. Another option is to either refer to the product label or call the company directly!  Your safest bet is to contact your healthcare provider before starting any new medications.

Fullscript will allow for returns if products are unopened or cause any type of negative impact such as allergies. Contact Fullscript at 1-866-807-3828 to settle all returns directly with them.

Favorite products are popular which is why we encourage purchasing well before you may actually need it to avoid issues of having to wait. I’ve also created a supplement substitutions guide so you can see my alternative recommendations. If you want to know when a certain medicine will be available please call Fullscript directly at 1-866-807-3828. 

Shipping is free on all orders over $50.  This includes, standard shipping which is 4-7 business days. You are eligible to upgrade to priority shipping, which is 1-3 business days, for a reduced price of $4.95.

If your order is less than $50 total, then standard shipping is $8.75 and priority shipping is $11.95.  

If you place your order before 3pm EST, your products will be shipped out that same day. 

Please keep in mind that if you are using a P.O. Box, shipping time varies. Please contact Fullscript directly for this information at 1-866-807-3828.

For now, shipping is only available in the United States. If you are Canadian, please contact us and we can connect you with a Canadian provider who will also offer you a discount on all orders. For our international Mamas, unfortunately we don’t have an option to ship internationally for now.

Fullscript customer support is available from 9am-9pm EST Monday-Thursday and 9am-5pm EST on Fridays.

While most natural medicines that are safe for kids can be safe for pregnant and nursing moms, there are a few you want to proceed with caution such as high dose Vitamin A and glutathione. Always check with your healthcare provider before beginning any new medicine.

Absolutely you can. We teach how to safely use natural medicines in the Doctor Mom Membership. It is essential that all Doctor Mom’s know how to choose medicines safely and feel confident in giving their children just enough but not too much of each medicine! We teach you how!

Every child is unique and therefore could have a different type of reaction to each medicine. As a Doctor Mom, we have to be very observant of our children with giving anything new to them. This includes new foods along with new medicines. If you feel your child is having a negative reaction call you healthcare provider right away.

Any time you have any doubts always contact your healthcare provider. You hired them to help so utilize them!